Takedown requests
Last updated · 2026-04-28L2 Market hosts player-submitted listings and profiles. If a listing infringes your rights, impersonates you, harasses you, or relates to a stolen account, you can ask us to take it down.
Scope
We action takedown requests for: • intellectual property infringement (trademark, copyright); • impersonation of a real person, brand, or game-server staff; • harassment, hate speech, or threats targeting a specific person; • listings tied to stolen accounts, hacked items, or illegally obtained currency; • content that is illegal under the law of the requester's jurisdiction. We do not arbitrate in-game property ownership or pricing disputes — those belong on the trade record itself.
Lineage 2 trademarks
Lineage® and Lineage 2® and all related game assets, names, and trademarks are the property of NCSOFT® and its affiliates. L2 Market is independent and not affiliated with NCSOFT®. If your complaint is about NCSoft's own intellectual property — for example, an unauthorised reproduction of NCSoft artwork — direct it to NCSoft. If your complaint is about a specific listing on L2 Market that misuses your rights, send it here.
What to include
Please provide: • your name and a contact channel we can reply on; • the URL of the listing, profile, or message you are reporting; • the basis for the request (which right is affected, or which person is being impersonated or harassed); • a short factual description of the issue; • a good-faith statement that the information you provide is accurate and that you are authorised to act on the affected party's behalf; • your signature (a typed name is fine on email). Incomplete requests delay processing. We may follow up for clarification before action.
Counter-notice
If your listing or content is removed and you believe the takedown is mistaken, you can file a counter-notice through the same channel. Include the listing URL, your account handle, the reason you believe the takedown is mistaken, and a good-faith statement that you have a right to publish the content. We will review the counter-notice and notify both parties of the outcome.
Bad-faith requests
Knowingly false takedown requests are abuse of process. We may decline future requests from a sender we have repeatedly seen submit false claims, and may refer egregious cases to the relevant authorities. The same applies to counter-notices.
Confidentiality
We may share the substance of a takedown request with the listing owner so they can respond — that is part of due process. We do not publish your contact details. Where law requires, we may disclose request metadata in response to a court order.
How to submit a request
Send the items below via the contact channel published in the footer. We acknowledge receipt and respond as quickly as we can; complete submissions are processed faster than partial ones.